Destination Licensed Terms and Conditions

1. Parties and acceptance

 

1.1. Parties

These terms and conditions (Terms) apply to the provision of driving lessons by Destination Licensed Pty Ltd ACN 697 021 346 (Company) to the person receiving driving lessons (Student).

 

1.2. Booking contact

If the Student is under 18 years of age, the Student’s parent or legal guardian (Responsible Adult) must complete onboarding and is responsible for bookings and communications unless the Company agrees otherwise in writing.

 

1.3. Acceptance

The Student (and, if applicable, the Responsible Adult) accepts these Terms by booking a lesson, paying any amount to the Company, or attending a lesson (whichever occurs first).

 

2. Definitions and interpretation

 

2.1. Definitions

Attendance Confirmation means the Student’s confirmation (in the manner required by the Company from time to time, including by SMS, email, app message or via a booking platform) that the Student will attend a scheduled Lesson.

Business Day means a day other than a Saturday, Sunday or public holiday in South Australia.

Lesson means a driving lesson supplied by the Company to the Student at the agreed time and location.

Lesson Fee means the fee payable for a Lesson as notified by the Company at the time of booking (or otherwise in writing).

Onboarding means the Company’s onboarding procedures described in clause 3.

Scheduled Lesson means a Lesson that has been booked and allocated a date and start time by the Company.

 

2.2. Interpretation

 

In these Terms, unless the context requires otherwise:

 

(a) a reference to “including” means “including without limitation”;

(b) a reference to a time period of “24 hours” means 24 consecutive hours measured backwards from the Scheduled Lesson start time.

 

3. Onboarding procedures (including under 18 consent)

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3.1. Onboarding requirement

The Student must complete Onboarding before the Student attends any Lesson.

 

3.2. What Onboarding includes

 

Onboarding includes:

(a) providing the Company with the information the Company reasonably requires to provide Lessons, including Student identity and contact details, evidence the Student holds a valid Learner’s Permit, valid Driver’s Licence or equivalent valid overseas licence, and any relevant medical or safety information disclosed by the Student;

(b) acknowledging and agreeing to these Terms; and

(c) where the Student is under 18 years of age, providing a signed parental or guardian consent in a form acceptable to the Company.

 

3.3. Under 18 parental/guardian consent

 

If the Student is under 18 years of age:

(a) the Responsible Adult must provide written consent for the Company to supply Lessons to the Student;

(b) the Company may require the consent to be provided before any booking is confirmed; and

(c) the Company may refuse to provide, or may cancel, any Lesson if the consent has not been received to the Company’s satisfaction.

 

3.4. Accuracy and updates

The Student and (if applicable) the Responsible Adult warrants that information provided during Onboarding is true, accurate and complete, and must promptly notify the Company if any information changes.

 

4. Bookings

 

4.1. Booking requests and acceptance

A booking request is not binding on the Company until the Company confirms the booking as a Scheduled Lesson.

 

4.2. Lesson details

Each Scheduled Lesson will specify (as applicable) the date, start time, duration, pick-up/drop-off location and any other requirements notified by the Company.

 

5. Fees and payment

 

5.1. Lesson Fee
The Student must pay the Lesson Fee for each Scheduled Lesson.  Lesson Fees are only refundable in accordance with these Terms. 

 

5.2. Payment timing requirement (24 hours)
Unless the Company agrees otherwise in writing, the Lesson Fee must be paid no later than 24 hours before the Scheduled Lesson start time.

 

5.3. Payment method

Payments must be made using the payment methods notified by the Company from time to time.
 

5.4. GST

Unless stated otherwise, Lesson Fees are inclusive of GST (if any).

 

6. Attendance confirmation requirement (24 hours)

 

6.1. Attendance Confirmation required

Unless the Company agrees otherwise in writing, the Student must provide an Attendance Confirmation no later than 24 hours before the Scheduled Lesson start time.

 

6.2. No Attendance Confirmation treated as non-attendance

If Attendance Confirmation is not received by the deadline in clause 6.1, the Company may treat the Scheduled Lesson as not confirmed and may cancel the Scheduled Lesson.

 

7. Company right to cancel for non-payment and/or no attendance confirmation

 

7.1. Cancellation right

If, 24 hours before a Scheduled Lesson, the Student has not:

(a) paid the Lesson Fee in accordance with clause 5.2; or

(b) provided Attendance Confirmation in accordance with clause 6.1,

 

the Company may cancel the Scheduled Lesson by notice to the Student (or Responsible Adult).

 

7.2. No liability for cancellation

To the extent permitted by law, the Company is not liable to the Student for any loss arising from a cancellation under clause 7.1.

 

7.3. Rescheduling after Company cancellation

If the Company cancels under clause 7.1:

(a) the Company may, but is not obliged to, offer alternative times; and

(b) any rescheduled Lesson is subject to availability and completion of the, or further, Onboarding as required by the Company.

 

If the Lesson is delayed due to circumstances affecting the Company:

 

(a) the Student will be contacted by the Company to arrange an extension of their Lesson.  In circumstances where a suitable extension cannot be provided on the same day as the originally scheduled Lesson any additional time, subject to the Company’s availability may be added to the Student’s next Lesson. 

 

(b) Any Lesson cancelled by the Company will be rescheduled at the earliest date available to the Company (as suitable to the Student).

 

(c) If a Lesson Fee has been paid by a Student in relation to a Lesson subsequently cancelled by the Company that Lesson Fee can, as directed by the Student, be refunded and/or applied as credit in relation to any subsequent Lesson. 

 

8. Student cancellations, rescheduling and non-attendance

 

8.1. How to cancel
The Student (or Responsible Adult) may cancel a Scheduled Lesson by giving notice to the Company using the contact method notified by the Company from time to time.

 

8.2. Cancellation fee for less than 24 hours’ notice

If the Student cancels a Scheduled Lesson with less than 24 hours’ notice, the Student must pay a cancellation fee equal to the Lesson Fee for that Scheduled Lesson.  

 

No cancellation fee will be payable in circumstances where the Lesson Fee has been paid in advance of the relevant Lesson, instead, the Lesson Fee will be forfeited to the Company in lieu of any cancellation fee.

 

8.3. Cancellation with more than 24 hours’ notice 

If the Student cancels a Scheduled Lesson with more than 24 hours’ notice, the Student will be entitled to the use the Lesson Fee as credit towards a future Lesson. 

 

8.4. No-show

If the Student:

 fails to attend a Scheduled Lesson (including where the Company attends the pick-up location and the Student does not present within 15 minutes of the scheduled Lesson starting time); and 

fails to communicate with the Company in respect of their non-attendance, 

the Student must pay a fee equal to the Lesson Fee and/or will forfeit to the Company any Lesson Fee already paid. 

 

8.5. Illness and emergencies

The Company may, at its discretion, waive or credit a fee otherwise payable under clauses 8.2 or 8.4 if the Student provides evidence satisfactory to the Company of serious illness or an emergency preventing attendance, provided that nothing in this clause limits the Company’s rights under clause 8.2 or 8.4.

 

8.6. Shortened lessons

If a Lesson is shortened or cannot be provided due to a matter caused by the Student (including late arrival or failure to meet at the pick-up location), the Lesson Fee remains payable in full.

 

If a Student has advised the Company in advance of the Scheduled Lesson that they may be late or unable to attend within 15 minutes of the Scheduled Lesson start time, the Scheduled Lesson may, in the Company’s absolute discretion, proceed as a shortened lesson.  

 

For the avoidance of doubt a shortened lesson will not attract a reduced Lesson Fee, the entirety of the Lesson Fee will remain due and payable to the Company as reasonable consideration for the Student’s late arrival and the Company’s consequent lost time. 

 

8.7. Rescheduling 

Requests to reschedule are treated as a cancellation of the existing Scheduled Lesson and a new booking, and will be governed pursuant to the portion of these Terms directed to cancellations, unless the Company otherwise agrees in writing.

 

If a Student requests that a Lesson be rescheduled with less than 24 hours’ notice, the Student must pay a cancellation fee equal to the Lesson fee for that Scheduled Lesson.  

 

No cancellation fee will be payable in circumstances where the Lesson Fee has been paid in advance of the relevant Lesson, instead, the Lesson Fee will be forfeited to the Company in lieu of any cancellation fee.

 

If a Student requests that a Lesson be rescheduled with more than 24 hours’ notice of the booked Lesson, the student will be entitled to use the Lesson Fee as credit towards their future Lesson.

 

Any rescheduled Lesson must be scheduled and undertaken within 3 months of the rescheduled Lesson, failing which the Lesson Fee will be forfeited to the Company. 

 

9. Student obligations

 

9.1. General conduct and safety The Student must:

(a) follow all reasonable directions of the instructor;

(b) attend each Lesson in a fit state to drive and learn (including not being affected by alcohol or drugs);

(c) behave respectfully and not use abusive, threatening or unsafe conduct; 

(d) comply with any reasonable safety requirements notified by the Company;

 

(e) hold a valid learner’s permit, driver’s licence or equivalent valid overseas licence;

 

(f) if the Student holds only a learner’s permit, carry their learner's permit card or digital permit at all times when driving, if they are on their learner’s permit;

 

(f) carry their licence at all times when driving, if they hold an interstate licence;

 

(g) carry all relevant valid licence documents at all times when driving, if they have an overseas licence;

 

(h) Wear appropriate footwear for lessons. This means no thongs (flip flops), bare feet, ugg boots, high heels or shoes and clogs with soles thicker than 3 cm;

 

(i) comply with any special conditions of their learner’s permit, full licence, or overseas licence; 

 

(j) talk to a medical professional prior to booking a lesson if they are taking any medication which may impact their fitness to drive; and 

 

(k) adhere to all  applicable licence conditions and road rules.

 

9.2. Documentation and eligibility

The Student must bring to each Lesson any required licence, permit or documentation notified by the Company.

 

10. Disclaimers 

 

10.1. In respect of a Student’s proficiency having undertaken a/the Lesson(s), the Company makes no representation, express or implied, by act or omission as to (without limitation):

 

(a) the speed and success at which the Student will obtain their license having undertaken a Lesson or number of Lessons;

 

(b) the Student’s passing any relevant legal or other milestones required to meet state licensing requirements;

 

(c) the number of Lessons the Student will require in pursuit of their license; 

 

(d) the fitness for purpose of the Lessons for the Student; 

 

(e) whether the method and/or nature of the Lessons is most appropriate for the Student; and 

 

(f) whether the Student is fit to operate a vehicle. 

 

11. Insurance and Excess 

 

11.1. A registered, road worthy vehicle insured by a comprehensive insurance policy will be provided by the Company for each Lesson. 

 

11.2. If the Student damages the vehicle during a Lesson the Student will be responsible for any insurance excess which is payable in relation to any resulting insurance claim, or if the damage caused by the Student is not covered by the Company’s insurance for any reason, the Student will be liable to the Company in the sum of the damage caused to the Vehicle by the Student. 

 

12. Company general rights

 

12.1. Refusal to provide lessons

The Company may refuse to commence or continue a Lesson if the instructor reasonably considers it is unsafe or inappropriate to do so; including but not limited to the Student’s condition or conduct and/or due to the Student’s failure to meet the obligations imposed upon it pursuant to these Terms. 

 

12.2. Interior Vehicle Filming 

The Company reserves its right to film and record (images and sound) the interior of the vehicle for any Lesson whilst the Student is receiving a Lesson or other services from the Company.  The Student/Responsible Adult acknowledges any filming by the Company is for internal purposes only and that the Company will not otherwise distribute, use or disclose to any third party any film taken during a lesson except to the extent required:

 

(a) at law; and 

 

(b) to protect the legitimate interests of the Company, its employees, contractors and personnel. 

 

12.3. Personal Items 

 

The Company accepts no responsibility in relation to any personal items left in a vehicle by a Student.  In particular, the Company does not warrant that those items will, without limitation:

 

(a) be recovered by the Student; and/or

 

(b) not fall into loss or damage having been left behind by the Student. 

 

12.4. Dash Cam and GPS Devices 

Dash Cam and GPS Devices may be in use during the Lessons, the use of the latter is a condition of any Lesson booked and undertaken by the Student. 

 

The Student, or Responsible Adult agrees that any footage and/or GPS information may be disclosed to a third party in relation to any insurance claim, as required by law and/or in any circumstance reasonably required to protect the interests of the Company and/or its personnel. 

 

13. Communications and notices

 

13.1. Contact details
The Student (and Responsible Adult, if applicable) must ensure the Company has current contact details for the Student and, as applicable, the Responsible Adult.

 

13.2. Notices
A notice under these Terms may be given by SMS, email, messaging application, or other method notified by the Company from time to time to the contact details provided by the Student and Responsible Adult, if applicable. 

14. Privacy

 

14.1. Collection and use
The Company may collect, use and disclose personal information for the purpose of providing Lessons, processing payments, administering bookings, and otherwise managing the Company’s relationship with the Student.

 

14.2. Under 18 students
Where the Student is under 18, the Company may communicate with the Responsible Adult regarding bookings, Onboarding, payments and attendance.

 

14.3. The Company’s use and management of any information collected pursuant to these Terms is set out in, and governed by, its Privacy Policy.

 

15. Governing law and jurisdiction

 

15.1. Governing law
These Terms are governed by the laws in force in South Australia, Australia.

 

15.2. Jurisdiction
The parties submit to the non-exclusive jurisdiction of the courts of South Australia, Australia.

 

16. Entire Agreement 

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These Terms constitute the entire agreement between the Company, the Student and, if applicable, the Responsible Adult in relation to the Lessons and supersede all prior discussions, representations, understandings and agreements in relation to that subject matter.

 

17. Acceptance of these Terms 

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17.1. The Student and, if applicable, the Responsible Adult is/are deemed to have accepted and agreed to be bound by these Terms if: 

 

(a) the Student receives, attends or participates in any Lesson provided by the Company; and/or 

 

(b) the Student or Responsible Adult sends, gives or causes to be sent or given any written communication, including by SMS, email, messaging application, booking platform or other electronic means, confirming or otherwise indicating the Student’s or Responsible Adult’s assent to these Terms.
 

Schedule 1 – Lesson Fees

As at 1 July 2026

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Learn to Drive Lessons 

1 hour - $120

1.5 hour - $175

2 hours - $235

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Learn to Drive - 5 Sessions Package

1 hour | 5 Sessions Pack - $575

1.5 hour | 5 Sessions Pack - $850

2 hour | 5 Sessions Pack - $1,150

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Single Driving Refresher Lessons

1 hour - $115

1.5 hour - $170

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Night time driving

1 hour - $135

1.5 hour - $190

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VORT Preparation

1.5 Hour - $180

2 hour - $240

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VORT Preparation – 3 Lessons Package

1.5 Hour | 3 Lessons Package - $525

2 hour | 3 Lessons Package - $705

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VORT Warm Up

2 hour warm up package ($220)

2.5 hour warm up package ($275)